Premium support, built for real teams

Why choose premium support?

πŸ’¬ What customers say about our support

β€œSemaphore has one of the best customer support in the industry, always fast to respond and very helpful.”

Lead Front-end Engineer at Talenthouse

β€œFast & responsive customer support. Among the best in the industry!”

Engineering Manager at BetterUp

“Powerful, easy to use CI/CD tool with incredible support”

Founder at Shopdeploy

“Customer service is very attentive and replies usually within just few hours.”

Open Source Software Engineer at Renuo AG

“Semaphore v2 is a great CI tool with a developer focussed experience and quality support.”

Site Reliability Engineer at Confluent

“Customer support – the fastest response that I ever received. I also liked the ease of setting.”

Product Manager Twang Systems

β€œCustomer support is outstandingly fast and decisive.”

Lead Developer at Qoolife

“Fast customer support that is very helpful.”

Founding Team Member at Proton AI

β€œCustomer support is outstandingly fast. ”

Developer at Gosign Media

πŸ” How premium support compares

FeatureStandardPremium
πŸ“§ Email supportβœ…βœ…
πŸ•’ Priority ticket handlingβœ…βœ…
πŸ’¬ Shared Slack channelβŒβœ…
πŸ‘€ Dedicated account managerβŒβœ…
🧭 Onboarding & migration helpβŒβœ…
βš™οΈ Pipeline optimization guidanceβŒβœ…
πŸ“ˆ CI/CD performance reviewsβŒβœ…
πŸ“„ SLA-backed response timesβŒβœ…
πŸŽ₯ Video calls with engineersβŒβœ…

* Premium Support features shown here are available to Scaleup plan customers.

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